• In case of error of our company, we fully refund the money corresponding to the value of the order and shipping costs.
• In the event that no error occurs on the part of our company, only the amount corresponding to the value of the products is refunded and the shipping costs are borne exclusively by the customer.
• Returns are accepted upon arrangement, only if the products are unused and in their original condition.
• In case of using the product or altering its original packaging, its return is not accepted.
• Your refunds are made within 30 days after the products have been returned and received by our company.
• Your refund will be made by the same payment method with which you completed the order. In case of a bank deposit you must state the account in which you want the deposit to be submitted. In case of invoice issuance, the return must be made with a consignment note.
• In case the return is not made within 14 calendar days from the day of the delivery or some of the return conditions are not met, fmsell.com has the right not to accept the products and not to replace them.
• In case the payment was made by credit card, the transaction will be canceled and the credit card will be updated accordingly.
• Before returning the product you should contact the returns department of fmsell.com at firstname.lastname@example.org.
• The address to which the products will be returned is:
1st Parodos Andrianou, Koropi, PC 19400
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